Episodes
2 days ago
2 days ago
This week we continue the discussion on culture building in your Hospitality Brand. Matt shares insight from his experience building a media-driven culture building team at Chipotle We talk tangible examples of how stories shape and drive a business culture.
Monday May 13, 2024
Monday May 13, 2024
In this episode, Sam interviews Matt about his previous experience working at Chipotle during a transition in leadership and culture for the brand. Matt built a team that was part of People Experience (HR), focusing on building culture through media, storytelling and recognition.
Taking insights from the Oz Principle and Change the Culture Change the Game, he breaks down the strategic steps into building (or re-building) a thriving and top-notch people culture at a Hospitality Brand.
Tuesday Apr 30, 2024
Tuesday Apr 30, 2024
Author and Keynote Speaker Scott Greenberg brings his insight and experience on transforming your hourly workers into a high performing team.
Monday Mar 25, 2024
Monday Mar 25, 2024
On this episode we look at the CHART Conference. This s a conference created by trainers, for trainers and is focused specifically on the hospitality industry. We talk to board members and participants to get a sense of why this conference feels so different than any other conference we've been to.
Monday Mar 04, 2024
Monday Mar 04, 2024
As Founder and CEO, Mehdi is leading the rapid expansion of Crazy Pita, a fresh-casual Mediterranean concept based in Las Vegas.
His dedication to operations excellence and willingness to experiment have aided in his success. Listen in to hear his story.
Wednesday Jan 17, 2024
Wednesday Jan 17, 2024
Listen in to this convo with Chef, Author and Co-Founder of Tender Greens Erik Oberholtzer.
With a Culinary Expert in every Tender Greens, the chef-driven. fast-casual salad brand has grown across the West Coast.
Erik now finds himself in a new role, guiding startups in sustainable practices. He also authored the Ten Year Plan.
Monday Dec 04, 2023
Monday Dec 04, 2023
Wing Lam, along with two of his brothers, co-founded the legendary Wahoo's Fish Tacos, a fast-casual fish taco shop with Chinese-Brazilian-Mexican flair. Covered in stickers and surf apparel, the locations are uniquely SoCal inspired which is where Wahoo's was born.
During the Pandemic, Wing also co-founded California Love Drop, which supports and fuels healthcare workers and first responders.
Wednesday Nov 15, 2023
Wednesday Nov 15, 2023
Roy Rogers Restaurants, a historic brand founded in 1968, has had its shares of ups and downs. Now in a strong comeback phase, they hired Adam Klaers to lead the charge.Adam has 20 years of leadership experience in the restaurant industry, with brands like Taco Bell and Chipotle, Adam is a seasoned executive passionate about driving business growth and fostering strong relationships with both customers and employees.
As the Executive Vice President at Roy Rogers Restaurants, he oversees and guides marketing, franchise development, operations, and training.
Tuesday Oct 31, 2023
Tuesday Oct 31, 2023
Mark Lavalle embodies everything that a well-executed restaurant should be. His charismatic journey to hospitality virtuoso weaves through some of the most transformative moments in brand development and management over the last 30 years. In this episode we chat "scaling hospitality" with Mark! Website: https://www.trainingsimplified.com/ Email: info@trainingsimplified.com
Monday Oct 09, 2023
Monday Oct 09, 2023
In this episode we interview Troy Hooper, CEO of Pepper Lunch. Pepper Lunch is a Japanese "fast-steak" restaurant franchise popular in the Tokyo area and Troy is leading the charge in expanding in the United States. Troy has an aggressive goal of rapid expansion and he discusses how they'll make it happen.
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